Managing Difficult Client Situations Like a Pro

Managing Difficult Client Situations Like a Pro

Being a professional travel advisor means delivering personalized service and support for your clients. Your value comes from the effort and consideration you have for each trip you book. It’s what makes you different than any other competitor or online booking website. But what do you do when the vacation doesn’t go as planned or […]

Support Your Local Travel Agent this Small Business Saturday

As Small Business Saturday approaches, many of us are thinking about how we can support our community through our local businesses. Buying our holiday gifts at local shops, ordering from creators’ online stores, or hiring a local professional for a home project all give small business owners a boost. But don’t forget about your local […]

8 Social Media Mistakes to Avoid

Neon Sign Displaying Heart With 0 to Indicate Zero Likes

Nearly 91% of companies use social media to market their business. You don’t have to be a big business to capitalize on the advantages of social media marketing. Platforms like Facebook, Instagram, LinkedIn, and TikTok are great for helping small business owners connect with current and potential clients. The challenge is to keep your audience […]

Luxury Experiences to Wow Your Clients

The lure of all-inclusive amenities and authentic excursions and activities are driving more travelers to seek luxury travel experiences. What does that mean for you, a travel advisor potentially exploring a new niche to meet the needs of these clients?   First and foremost, it means understanding the luxury product and how to present it to […]

Getting to Know ASTA & Why It Matters to Travel Advisors

For travel advisors, a big advantage to working with a host travel agency is the host’s established industry affiliations. One of the most important organizations for travel advisors in the United States is the American Society of Travel Advisors. Members of KHM Travel Group’s Executive Team are actively involved with ASTA, holding leadership roles within […]

A Fresh Take on Success: KHM Travel Group Redesigns Destination Success

KHM Travel Group’s annual supplier and education event lived up to its name, uniting travel advisors from across the country for a refreshed Destination Success. This year, attendees could chart their own course by choosing the sessions they wanted to attend. The event took place at the historic Hotel Cleveland in downtown Cleveland, Ohio. We […]

10 Real Travel Agent Support Questions — And How We Answer Them

Travel Agent Support Team

We get several questions that our host agency helps travel agents with – from quick, how-to questions to in-depth business strategy conversations. Our team offers travel agent support six days a week through email, phone, and live chat. Curious about what agents are asking? We’ve gathered some of the most frequently asked questions to give […]

Kicking Off 2025 at Boot Camp 2.0

Boot Camp 2.0 In-Person Attendees - January 2025

KHM Travel Group closed out the first month of the year with an outstanding group of travel agents at Boot Camp 2.0. Boot Camp 2.0 is perfect for established agents who want to reach the next level of success. This four-day event includes several business-building sessions including: All information is delivered by KHM Travel Group’s […]

KHM Travel Group Introduces New Level Up Webinar Series

KHM Travel Group Level Up Webinar Series

Level Up is KHM Travel Group’s new webinar series hosted by our Engagement Team to help independent travel agents “level up” different aspects of their businesses.  Each monthly session happens twice via Zoom – on Wednesday and Saturday – to allow agents the best opportunity to attend live and chat in real time with fellow […]

Events for Ongoing Travel Agent Education

Destination Success 2024 Keynote from Dondra Ritzenthaler

As is in many fields, continuing education as a travel agent is not only important, it is essential to your success. From large industry training events and FAM trips to KHM Travel Group sponsored events, participating in educational events can provide great investments in helping you to take your business to the next level.   As your progress through your journey […]